Legal & Trust
Our Commitment to Privacy
We consider your school's data sacred. We handle it with the utmost care and respect. Here is a clear look at how we protect the information you trust us with.
Last updated:April 15, 2025
At a glance
- We never sell your school's data.
- Your information is protected with bank-grade security.
- You own your data — easily export or delete it anytime.
- We never message parents without your setup.
- No lock-ins. You can leave securely anytime.
1. Information We Collect
- School information: When you join us, we collect your school name, address, contact details, and administrator information so we can support you.
- Student and staff data: Information entered into our platform about students (names, guardian contacts, attendance, results, fees) and staff (profiles, salaries, attendance).
- Usage data: Helpful information about how you interact with our platform to ensure it runs smoothly.
- Payment information: Secure payments are handled by our trusted partners. We do not store your raw card numbers.
2. How We Use Your Information
- To provide a reliable, caring platform for your daily school management.
- To gently automate WhatsApp notifications for parents and students on your behalf.
- To generate clear, helpful insights and summaries for your school.
- To process payments securely.
- To reach out with helpful updates, support, or answers to your questions.
- To improve our platform based on general, anonymized patterns.
3. Data Sharing & Disclosure
- We never sell your data. Your school's data is yours, and we never sell or trade it for marketing.
- Trusted partners: We share data only with carefully selected partners who help run our platform securely.
- Legal requirements: We only disclose data if required by Pakistani law or a valid legal request.
- Your ownership: Your school data is yours. You can comfortably export or delete it anytime.
4. Data Security
- We protect your data with strong AES-256 encryption.
- Our servers are continuously monitored for your peace of mind.
- We take daily automatic backups to ensure your records are never lost.
- Access is strictly limited to authorized support teams.
5. Data Retention
- We securely hold your data as long as your account is active with us.
- If you decide to leave, we wait 90 days before permanent deletion so you have time to export what you need.
- You can always ask us to delete your data immediately by reaching out.
6. WhatsApp Notifications
- Our platform gently sends helpful WhatsApp reminders based on the numbers you provide.
- Please ensure parents are comfortable receiving these friendly updates.
- You have full control to pause or disable this feature anytime.
7. Children's Privacy
- We care deeply about student privacy. We only process student data to support your educational goals.
- Schools must ensure parents are informed, as per local guidelines.
- We handle all student information with the highest level of care.
8. Your Rights
- Access: You can see everything stored in your account at any time.
- Export: You can easily download your records whenever you need them.
- Correction: You can fix any mistakes directly in your dashboard.
- Deletion: You have the right to request a complete reset or deletion.
9. Cookies
- We use simple cookies to keep you logged in securely.
- We use gentle analytics to understand what features are most helpful.
- We do not use tracking cookies for third-party advertising.
10. Changes to This Policy
- If we make significant changes, we will let you know well in advance.
- We always keep the date at the top so you know when we last updated it.
11. Contact Us
- We are always here to help. Reach out anytime:
- Email: privacy@pakedusystem.pk
- WhatsApp: +92 341 3133786
- Address: PakEduSystem, Lahore, Punjab, Pakistan